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FAQ

Browse below to review the answers to the most common questions we recieve. If you still have questions or would like more information, please get in touch and we'll be happy to assist you.

Pricing

  • Every move is unique and different.  We are happy to provide a free estimate. Please contact us with details regarding your move to get the most accurate quote.

  • Local moves are priced differently than moves that go out of town or out of state.  

  • Once we provide a moving agreement, there are no surprise charges.  The price we give you is guaranteed UNLESS extenuating circumstances occur, such as delay in obtaining entry into home to unload, etc. Another example would be moves requiring more trailers once on site instead of pre-booked due to unexpected items added to move which will result in extra fees. 

  • A quote will be provided once contacting LSM with all details regarding your move. The Final bill will be provided after the move is complete-which will include quoted price for move and any extra fees.

  • We take pride in providing price transparency, you will know price breakdown in details to make there are no surprises!

  • Please make sure you are aware and transparent of all items that need to be included in your move so we can get the appropriate amount of trailers/crew needed for your move and prevent you from getting extra fees!

Local vs National Moves

  • Customers will receive their belongings the same day for local moves.

  • National moves usually are expected to be delivered the next day after loading up depending on location, date will be determined with customer preference & LSM schedule availability. 

Assembly

  • We will disassemble and reassemble any furniture that requires it. We provide all tools required to do so.

 

Packing

  • We provide all supplies needed for packing which includes boxes, tape, wrapping paper, etc.

  • Contact us to get more information on price quotes and price breakdown.

 

Furniture/Fragile Items

  • All items are handled with care. Notify us about specific items that are fragile. We provide moving blankets and/or moving wrap to provide maximum protection.

  1. tv boxes are required: if you choose to let us move them without a box, we would not be liable for any damages.

  2. ​​dressers: emptying dressers prior to move date is recommended and sometimes required depending on how difficult it is to remove the dresser from the room, or how heavy the items inside are; if unable to do so please notify LSM so we can properly wrap them.

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